Wednesday, November 8 | 8am–4pm
Nursing Leadership: If Not Us, Then Who? (LC)
Kathleen Bartholomew, RN MN
Author, Speaker and Educator
Friday Harbor, WA
This course benefits nurse leaders at all levels. Discuss knowledge utilization to maximize performance in healthcare settings. Learn to create community to support recruitment and retention. Attain skills to professionally communicate, combat passive-aggressiveness and conflict avoidance to support the highest level of safe, quality care.
The day will be broken into three important parts of leadership. See detailed agenda below.
Nursing Leadership: “If Not Us, Then Who?”
The field of “Knowledge Utilization” has identified the optimal information needed at different points in an organization for people to best maximize their effectiveness. According to this research, the “generals” need the concepts and the “captains” need strategies and tactics. Unfortunately, the ever increasing demands of nursing leadership have not allowed nursing leaders the luxury of time needed to step back and look at the “big picture” and lead today’s nurses.
Using Professor Diamond’s framework (Collapse), for “How group decisions fail,” this presentation offers a fresh and fascinating look at the nursing profession within the American healthcare system as well as a “call to arms” for rallying together in light of this crisis.
- List three reasons why groups fail at decision making
- Discuss the impact of perception on patient safety and quality care
- Identify two major concepts that would provide perspective and power to nursing leaders
- Understand how to maximize power and resources within a human institution
Creating Community: The Key to Recruitment and Retention
In a world characterized by increasing complexity and diversity, in which many are feeling greater alienation, the workplace is a fertile common ground. High-tech companies not only recognize that people are their most important resource, but also strive to create an environment in which their employees can find personal value and meaning in their work. The health care industry lags behind and the shortage of nurses is providing additional challenges. We can measure our effectiveness as nurse managers by the quality of our relationships.
- Recognize the impact of building community on retention and recruitment
- Define community in relationships to the nursing profession
- List two specific activities that will promote community on your unit
- Describe why the art of nursing flourishes in a community setting
How Professionals Communicate
As a culture, studies show that both physicians and nurses fall short of communicating their concerns to their colleagues because of a passive-aggressive style of communication and conflict avoidance. Clearly, if we are to deliver the highest level of safe, quality care and create the collegial relationships that will nurture and support each other, we must learn a new way of engaging with each other. Participants will leave this presentation prepared, empowered, and determined to engage in the conversations they have been avoiding.
- List three situations that demand a conversation in health care
- Recognize the impact of culture on communication
- Describe a conversation you avoid and apply the DESC model to this situation
- State two behaviors that are not “normal” and must be confronted in order to create and sustain a healthy work environment
ARN Member $240
The registration fee includes 6.5 nursing contact hours, continental breakfast and a snack break.